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Telephone UK: 07931 193763     International: 0044 (0) 7931 193763



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CONFIDENTIALITY AND RIGHTS

Buro Brown Virtual Business Support Services (Buro Brown) shall keep any work undertaken confidential and not use it for personal gain or promotion without written consent of the Client.

Buro Brown can sign a non-disclosure/confidentiality agreement with the Client

The Client’s business affairs shall not be discussed with any third parties.

The Client will be the legal owner and will hold intellectual copyright of all work undertaken by Buro Brown.

PAYMENTS AND BILLING

An Initial one-hour no-obligation consultation is provided free of charge.

The Client understands Buro Brown’s estimated time and cost for completing the work is an informal calculation and that any adjustments to the amount of work, schedule and/or the number of hours and fees is subject to review and renegotiation with the Client where necessary.

Any errors must be reported within three (3) days of receipt of completed work. Errors generated by Buro Brown will be rectified free of charge, but amendments or alterations requested by the Client thereafter will be charged at the standard hourly rate.

Should ongoing project work be suspended or delayed through any default of the Client, Buro Brown shall be entitled to immediate payment for work already carried out and expenses incurred.

If the project is based on an hourly rate, then a minimum invoice amount is for one hour and the hourly rate is billed in increments of 15 minutes, with time rounded up or down to the nearest quarter of an hour.

Clients will be invoiced either after an individual assignment is completed or on an ongoing monthly basis – payment frequency to be agreed between both parties when the task is assigned.

First time Clients will initially be invoiced after two (2) weeks, following which all subsequent invoices will be at the frequency agreed.

Invoices are to be settled within fourteen (14) days upon the delivery unless otherwise agreed. The final invoice shall include billable time, reimbursable expenses, and any other fees related to the work.

Billable time includes meetings outside of contracted hours, and includes the writing and/or reading of correspondence sent by mail or email.

All postage, printing and other stationery expenses bought on behalf of the Client’s business will be added to the invoice for reimbursement.

Invoice payment is to be made by PayPal or bank transfer.

Once an invoice becomes overdue, no further work will be undertaken.

A breakdown of hours/time report will be provided with the invoice.

Final proofreading and checking of all work supplied is the Client’s responsibility.

SECURITY

All documents sent to Buro Brown will be scanned for viruses.

Buro Brown has a back-up system and will keep back-ups for a period of 3 months, after which time all information will be destroyed, unless a business relationship continues with the client over a longer period of time.